Dispute – Consumer Mediation

In the event of a dispute between the Client and the company, they will endeavor to resolve it amicably (the Client will send a written complaint to the professional or, if applicable, to the Customer Relations Service of the professional). In the absence of an amicable agreement or if the professional does not respond within a reasonable period of one (1) month, the consumer Client within the meaning of Article L.133-4 of the Consumer Code has the possibility to refer, free of charge, if a disagreement persists, to the competent mediator listed on the list of mediators established by the Commission for the Evaluation and Control of Consumer Mediation in application of Article L.615-1 of the Consumer Code, namely: The Professional Mediation Company 24 Albert de Mun Street – 33000 Bordeaux


This website is owned by ABAC Detective agency. (Siret 809 011 380 00015) Headquarters address: 82 Boulevard Montparnasse, 75014 Paris. Anyone wishing to contact us regarding legal notices and other matters can either:
  • call us directly at
  • use our contact form on the ” Contact ” page.
Publication Director: Mr. Gérard THOMAS-BRONDEAU The commercial brand is ABAC Private Detective.


This website is hosted on the servers of OVH SAS: 2 rue Kellermann – BP 80157 59053 ROUBAIX CEDEX 1. The maintenance of this hosting is provided by KWAN agency.

Website Access

ABAC Detective agency cannot be held responsible for a malfunction, virus, or the operation of its website. Therefore, it is the user’s responsibility to check the status of their computer system beforehand. The website host strives to provide access to the site 24 hours a day, 7 days a week, except during periods when the website is under maintenance or there is a server malfunction. Therefore, we cannot guarantee continuous availability of the site and that response times and quality will not be affected for a certain period. Finally, the ABAC Detective agency does not have any technical support provided for this purpose. Thus, the host of this website cannot be held responsible in case of inability to access the site. This website in no way engages the responsibility of the public service and therefore cannot represent the continuity of the public service.